Remote Support

Remote Support

Getting Started

Remote support still requires an appointment. You can schedule your remote support appointment by calling Colorado PC Pro at (719) 345-2345, e-mailing us at ColoradoPCPro@Gmail.com, or scheduling on the online calendar located below.

Once you're scheduled, follow the steps below to make sure you'll be ready for your appointment. Don't forget to leave your computer on for your appointment!

Step 1: Navigate to Instant Housecall and click 'Download'

Remote computer support by Colorado PC Pro

Step 2: Click 'Save File'

Remote computer support by Colorado PC Pro

Step 3: Click 'OK'

Remote computer support by Colorado PC Pro

Step 4: Open the program

You can do this by locating your downloaded file through your web browser or double-clicking the icon for the downloaded file in Windows Explorer.

 

Step 5: Grant permission

Remote computer support by Colorado PC Pro