Recycling Spotlight: Desktop Computers Every wonder what goes on behind the scenes at PC Pro? We say we recycle your old electronics, but what really happens? Follow us over the coming weeks to see what happens to each and every component in the devices you donate. Last week, we discussed laptop batteries. This week, our …
Recycling Spotlight: Laptop Batteries Ever wonder what goes on behind the scenes at PC Pro? We say we recycle your old electronics, but what really happens? Follow us over the coming weeks to see what happens to each and every component in the devices you donate. This week, our focus is on one of the …
13 Windows Shortcuts You Never Thought You Needed to Know Ever find yourself wondering if there is a better way to navigate around Windows? Well, neither did I, and that’s why you never thought you needed to know these Windows keyboard shortcuts. With a bit of practice, you could make everyday tasks take no time …
Bitcoin has received much attention from mainstream media outlets this year, and for good reason: since January 2017, it has risen in price from around $800 to almost $20,000. Many speculators consider the current Bitcoin boom to be a bubble, but others hold onto hope that Bitcoin may rise to $100,000 or even $1M in …
What computer is best for senior citizens? Many of my clients look at me in shock when I tell them we don’t recommend any computers for the elderly. Yes, you read that right. We just don’t do it. Why? Because we don’t think simply being a senior citizen places you in a separate category as …
What to Disable (Windows 10) Installing Windows 10 on an old or inexpensive computer can lead to speed issues, as many of our customers in Colorado Springs have recently discovered. While Windows 10 solves many of the gripes users had with older versions, like the ‘Metro’ layout of Windows 8, it introduces a host of …
This primer is meant to serve as a reference guide to malware so that our clients can better understand the issues going on around them and in the news. A certain level of technical acumen is typically expected by reporters and news outlets, and this article contains more than enough information to satisfy those expectations. …
FAILED HARD DRIVE We finished a service call yesterday that was initially scheduled as a virus removal and speedup. Before we could get there, the hard drive stopped working altogether. We arrived to find that the hard drive had failed, and that we were in for more than we expected. Our client was advised to …
TECH SUPPORT SCAMS AND POTENTIALLY UNWANTED PROGRAMS “Some scammers call and claim to be computer techs associates with well-known companies like Microsoft or Apple. Other scammers send pop-up messages that warn about computer problems. They say they’ve detected viruses or other malware on your computer. They claim to be ‘tech support’ and will ask you …
POWER JACK REPLACEMENT We responded to a service call today to replace the power adapter port on a Dell Inspiron 15 (model 7568). Upon initial inspection, it was clear that the power port had broken off inside the laptop case and was dangling loose. Any attempt to plug in the adapter just pushed the adapter …